Platform and contracting role
SubPlaza is a storefront for digital products and access to digital services. Its current Terms identify OCEBASE LTD as the operator, seller and contracting party for purchases through SubPlaza.
Third-party brands may own or operate the underlying service. A brand name or logo on a listing does not by itself establish affiliation, authorization or endorsement.
Products and purchase conditions
The storefront organizes digital subscriptions, games and gift cards. A category page describes a type of product; it does not confirm stock of a particular brand or plan.
Check the exact product and option, duration, price, currency, region, device or account requirements and displayed Warranty Period before ordering. Product and order details determine the specific offer.
Delivery depends on the selected product
Supported delivery types include account details, redemption or licence codes and links, family-group invitations, account or game top-ups and other digital delivery. Not every type is offered by every product.
Fulfillment may be automatic or manual. Supply only the recipient information requested by the order flow; verify account, server and region where required. After payment, check your order’s payment status, fulfillment progress and delivery instructions. There is no single delivery time promised for all products.
Checkout and payment
Use a payment method offered for your order at checkout. Review the final amount, currency and disclosed charges; a payment logo elsewhere on the site does not mean that method is available for every order.
If cryptocurrency is offered, follow the exact asset, network, amount and expiry shown. If payment is pending, check the existing order before paying again. The current Terms describe purchases as one-time purchases without automatic renewal.
Warranty, remedies and refunds
The product’s displayed commercial Warranty Period and the Refund Policy describe applicable support and remedies. Non-delivery, invalid content or qualifying access failures can be reported for review; repair, restoration, replacement, re-delivery or an extension may be offered. A refund can be requested and is subject to assessment.
Irreversible delivery, partial use, recipient errors and product restrictions can affect voluntary refund eligibility or amount. Available refund destinations, fees and timing follow the current policy and the approved request. Commercial warranty limits do not remove mandatory statutory rights.
Order support and factual corrections
Use the refund action in Order Details when available, or contact support@subplaza.com through the Contact page. Provide the order ID, issue and relevant evidence; do not send passwords, recovery codes or full redeemable codes in support screenshots.
Use the same contact route to report an inaccurate platform fact, identifying the page and proposed correction. The Privacy Policy explains how account, order and support information is handled.